What we'll review:

Creating a Client Self Signup Link

Creating a Service Agreement

Constructing the Welcome Email

Accounting Bar/On-Hold Preferences

Use of Authorization Codes

Create a Self Signup Link

There are two methods to create a Client Signup link. A global link can be accessed and generated by navigating to: System Settings -> Client Signup

A Signup link can also be created for an individual Client Type. Any client signing up using this link will be created under that respective Client Type. The newly signed client will also inherit the Client Type settings, pricing, ordering options, and can order background checks immediately. The Client Type Self Signup link can be viewed and shared by going to the Client Type editor and scrolling to the bottom.

Create a Service Agreement

deverus provides the ability to add language to the existing agreement language. One is the Clickwrap, which will add custom language to the Electronic Agreement deverus presents on first login. The second is the custom EULA section. Please reach out to deverus support if your system does not have a EULA option under System Settings.

1. End-User License Agreement (EULA)

The Custom EULA can be configured at the global, client type, or client level. The global settings can be found under System Settings -> Custom Letter Settings (OLD) -> Edit EULA. At the client type level, there is a Custom EULA option:

A custom EULA can also be applied at the client level. This setting can be found under the Client Information Editor in the "Custom Letter Settings" section, named 'Set the EULA for this client.'

(Please submit a Support ticket if you do not see these settings)

deverus does not present any default language in the custom EULA templates, so please consult with your legal counsel on the desired language. Not only can you use your own custom language, but the EULAs are also stored under the user's settings:

With the EULA enabled, the user must agree to the terms in order to access the system upon their first login. This also applies if the EULA is manually reset.

2. ClickWrap Agreement

If desired, additional language can be added to the default Terms and Conditions. This additional text can be added at the global level by navigating to System Settings -> Client Signup -> Enter your clickwrap agreement verbiage.

The following is a sample clickwrap agreement you can model yours after. IMPORTANT: We cannot provide legal advice on creating this agreement; the following is provided solely to suggest formatting and content areas. You are responsible for any agreements you make available to potential or current clients.

##{{MYCOMPANY}} Applicant Screening Membership Agreement

Client Certification of Use for Background Reports

The Undersigned User and ##{{MYCOMPANY}} hereby agree to the following:

User has access to consumer reports, defined as ANY report to determine an individual's eligibility, as outlined in the Fair Credit Act (FCRA), which includes employment (pre-employment, promotion and reassigning, periodic background checks), volunteer screening, tenant screening, and use in connection with a financial transaction/extension of credit or the underwriting of insurance. All reports furnished by ##{{MYCOMPANY}} are based upon your certification that you have a permissible purpose to obtain the report. The information contained in ##{{MYCOMPANY}} reports was obtained in good faith from sources deemed reliable, but the completeness or accuracy is not guaranteed. User agrees to hold ##{{MYCOMPANY}} and its' agents harmless from any error or omission contained in ##{{MYCOMPANY}} reports.

A. Requesting a Consumer Report and/or Investigative Consumer Report for Employment Purposes.

B. User certifies and warrants that a consumer report for employment purposes will not be requested unless:

A consumer Summary of Rights must be provided in the format approved by the Federal Trade Commission. An initial copy will be provided by##{{MYCOMPANY}}.
The Consumer has the right to request the nature and scope of the investigation and the employer must respond in writing not later that five days after receiving the consumers request or from the date the investigation was first requested, whichever is the later.

- A clear and conspicuous disclosure has been made in writing to the consumer before the report is obtained, in a document that consists of the disclosure that a consumer report may be obtained for employment purposes.
- The consumer has authorized in writing the procurement of the report.
- If an Investigative Consumer Report is requested, the consumer must be notified in writing not later than three days of requesting said report.

3. Requirements upon an Adverse Action/Decision

4. User certifies and warrants that before taking an adverse action due to the contents in whole or part of the Consumer Report, it will provide to the consumer:

Must be in written, oral, or electronic form.
Must contain ##{{MYCOMPANY}} ' name, address and phone number.
Must advise the consumer of his/her right to obtain a free copy of the report within 60 days of the adverse action and to dispute the accuracy or completeness of the report.
User acknowledges that this entire procedure must be repeated before future reports on the individual are requested
User will hold the contents of the consumer report in strict confidence and use information for purposes outlined in the disclosure.
Failure to comply with FCRA requirements can result in state or federal enforcement actions, as well as private lawsuits. (Section 606, 617, 621). In addition, any person who knowingly and willfully obtains a consumer report under false pretenses may face criminal prosecution.

- A copy of the Consumer Report
- A copy of the Summary of Consumer Rights in the format approved by the Federal Trade Commission. An initial copy of the summary will be provided by ##{{MYCOMPANY}}

FCRA Requirements (Federal Fair Credit Reporting Act Public Law 91-508)

Access Security Requirements

Although the FCRA primarily regulates the operations of consumer credit reporting agencies, it also affects the user of the information. Please read the Fair Credit Reporting Act located at http://www.ftc.gov/os/statutes/fcrajump.htm. Your signature below acknowledges your familiarity with the FCRA. We suggest you and your employees become familiar with the following sections in particular: 604 - Permissible purpose of reports, 610 - Conditions of disclosures to consumers, 615 -Requirements of users of consumer reports, 616 - Civil liability for willful noncompliance, 617 - Civil liability for negligent noncompliance, 619 - Obtaining information under false pretenses, 620 - Unauthorized disclosures by officer or employee.

Each of these is of direct consequence to users who obtain reports on consumers.

As directed by law, credit reports may only be issued if they are to be used for extending credit, review or collection of an account, employment purposes, underwriting insurance, or in connection with some other legitimate business transaction such as an investment, partnership, etc. It is imperative that you identify each report to be used for employment purposes when such a report is ordered. Additional state laws may also impact your usage of reports for employment purposes.

##{{MYCOMPANY}} strongly endorses the letter and spirit of the Federal Fair Credit Reporting Act. We believe that this law and similar state laws recognize and preserve the delicate balance between the rights of the consumer and the legitimate needs of commerce.

In addition to the Federal Fair Credit Reporting Act, other federal and state laws addressing such topics as computer crimes and unauthorized access to protected databases have also been enacted. As a prospective use of consumer reports, we expect that you and your staff will comply with all federal statutes and the statutes and regulations of the state in which you operate.

Regarding Access Security Requirements, we (as a reseller) have an obligation to implement policies which protect the confidential nature of credit databases and assure respect for the consumer's right to privacy.##{{MYCOMPANY}} customers are required to demonstrate a "permissible purpose" for obtaining credit reports and must act responsibly when accessing consumer credit databases.

It is a requirement that all ABC Backgrounds customers take precautions to secure any system or device used to access consumer credit information. To that end, the following requirements have been established:

Your ##{{MYCOMPANY}} account number and any passwords must be protected in a way that this sensitive information is know only to key personnel. Under no circumstances unauthorized persons have knowledge of your password. the information should not be posted anywhere in your facility.
Any system access software you may use, whether developed by your company or purchased from a third party vendor, must have your account number hidden or embedded so that the password is known only to the supervisory personnel. Each user of your system access software then must be assigned a unique logon password.
Your account numbers and passwords are not to be discussed by telephone to any unknown caller, even if the caller claims to be an employee.
The ability to obtain credit information should be limited to a few key personnel.
Any terminal devices used to obtain credit information should be placed in a secure location within your facility. Access to the devices should be difficult for any unauthorized personnel.
Any device/systems used to access consumer reports should be turned off and locked after normal business hours, when unattended by key personnel.
Hard copies and electronic files of consumer reports are to be shredded or destroyed, rendered unreadable, when no longer needed and when it is permitted to do so by applicable regulations.
Electronic files containing consumer report data and/or information will be completely erased or rendered unreadable when no longer needed and when destruction is permitted by applicable regulations(s).

"Any person who knowingly or willfully obtains information on a consumer from a consumer reporting agency under false pretenses shall be fined not more than $5000 or imprisoned not more than a year, or both." Federal Fair Credit Reporting Act (15USC1681q)

Welcome Email

If your online client signup page is configured to send a welcome email to new users automatically, the addition of users or clients will also kick off the welcome email.

*NOTE* Each Welcome email will contain the username and password.

Accounting Bar / On-Hold Preferences

Here you can decide whether or not you want accounts to go on-hold after initial online signup. You can set these to go on-hold to verify credit information, credit card info, or both. You can use this alongside the "Company Notification Setting" which will email a designated person or department when a new client has signed up:

Authorization Codes

If you need a client's email address validated, you can enable the "authorization code" option. This will include a code in the "Welcome Email" which will need to be utilized upon initial login into the account.