Getting Started
This section includes training modules to familiarize you with the platform.
Training Modules
This section contains an overview and lists resources that will coincide with your 10 hours of training during the onboarding process.
Module 1: Global Settings and Help Center
Module 2: How to add Searches and Researchers
Module 3: Adding Clients and Client Types
Module 4: How to Order
Module 5: How to Process Orders (Part 1:Criminal, Part 2: Verifications)
Module 6: Quality Assurance and Grading
Module 7: Accounting and Branches
Module 8: Client Module and SwiftHire
Module 9: I9 and E-Verify
Module 10: Manual and Integrated Drug Screening
Materials and Documents
This section houses guides to the system
Troubleshooting 101: Common Platform Questions Answered
Preferred Vendor/ Researcher Guide
deverus Support
Helpful article on how to use your new support center
Support Ticket Overview
How to Submit a Support TicketHow to use the messenger to submit a ticket