IMPORTANT NOTE
Effective January 1, 2023, UKG Pro (UltiPro) and UKG Ready (Kronos) are NOT available integrations for deverus partners who are not already partnered with UKG.
Overview
The UKG Pro (formerly UltiPro) integration with deverus facilitates seamless background check processing within UKG Pro’s Recruiting module. The End Client must complete the steps in the UKG Pro setup guide, but the CRA is responsible for configuring the Integration Manager (IM) account and handling testing. Alternatively, the CRA can opt for deverus to handle the project for an associated fee.
Timeline
Estimated Time to Configure:
Configuration by Client: Varies based on client’s familiarity with UKG Pro
IM Account Configuration by CRA: 1-2 business days after credentials are received
Configuration by deverus: 2 weeks total
Expected Go-Live Timeline:
Once all requirements are met, the typical go-live time is 2 weeks, including testing and validation.
Integration Connection Pricing
1. Self-Service Integration (No Cost)
We continue to provide comprehensive resources for self-implementation:
Detailed integration documentation
Step-by-step implementation guides
Access to our knowledge base
These resources remain completely free and are sufficient for most standard integration scenarios.
2. Premium 14-Day Support Package ($2,250)
For situations requiring direct assistance from our team, we offer a 14-day support package:
Direct access to our integration specialists
Technical troubleshooting and guidance
Implementation assistance
Configuration help
Testing support
Integration Requirements
Prerequisites for Setup
Partnership with UKG Pro: Required
UKG Pro Consultant Required: No
deverus: Integration Manager (IM) configuration (completed by CRA, or by deverus with SOW)
SwiftHire Mobile: Required
Configuration Options
Option 1: End Client Completes Steps in UKG Pro Integration Guide, CRA Configures IM
Required Information for Setup
Client must provide the following details to the CRA:
Recruiting URL
CRA must use the Recruiting URL to determine:
Tenant Alias
Login Host
Client Secret
Project Steps
CRA provides the UKG Pro Integration Setup Guide to the client.
Client follows the steps in the guide and provides their unique Recruiting URL to the CRA.
CRA determines the correct Tenant Alias, Login Host, and Client Secret, and configures the account in Integration Manager.
Roundtrip testing.
Option 2: deverus Completes Full Configuration
deverus handles the project from start to finish, including configuration of the Integration Manager account and testing.
Full configuration takes approximately 2 weeks, including testing.
Subject to the Premium 14-Day Support Package ($2,250) for configuration and testing.
Integration Manager (IM) Configuration Steps
Determine the Login Host and Client Secret
The CRA will use the client's Recruiting URL to determine the correct Identity Host (also referred to as the Login Host). The Recruiting URL typically follows this format:
http://{applicationURL}/TENANTALIASThe {applicationURL} portion of the URL will indicate which Login Host and Client Secret should be used in Integration Manager based on the chart below:
Application URL | Login Host | Client Secret |
or | signin.ultipro.com | MPbk1te4f7Ti8sfOGCK8s2FDkENvFkOG2SzTkZqDIvz_vgB6IWGonqu72Sw49FJM3FKppgV3UDS_MPEUktI6Fg |
signin.ukg.net | h6ypb2ps0sid6ap2C7d1BzBtc1u4qBCe312rg3yp90DgdxpfgfBbd3dfyFf36qBkefb4ogDFseDxh8BeoBr6Berev5 | |
signin.ultipro.ca | AKYr0FRp42MKoswBF5VMd9OYBdB3ZRJduULzuw7IAfhfKkSyRmD1a-sUE3hmQxDQI94kwNzAaCM0ENqahf6avM8 |
Once the correct Login Host and Client Secret are identified, proceed with configuring the IM account.
Steps for CRA or deverus Integration Team
Login to deverus -> Integration tab -> Home
Select the UKG Pro tile
Select "Configure Existing Client"
Type in the name of the top/parent client account and select it
Choose the Send Results option:
Report Link with Login
Report Link without Login
Toggle SwiftHire to On
Click Next
Enter UKG Pro credentials:
Client ID (is always deverusdev)
Client Secret
Client Name (enter the name of the client as you have it in deverus)
Tentant Alias (from the end of the client's Recruiting URL)
Default Report URL (https://{CRA}.screening.services)
Login Host (either 'signin.ultipro.com,' 'signin.ultipro.ca,' or 'signin.ukg.net')
Organization Unit Number (can be '0' - zero)
Click 'Save Settings'
No Mapping Necessary
The UKG Pro integration utilizes a webform where the Location(s) and Package(s) automatically populate into UKG when the user submits a background check request.
Test the Integration
Have the client submit a test applicant for a background check. They should receive a "Success" message in response to submitting.
Log into deverus as the client to confirm a SwiftHire invitation has been created. Have the client confirm they see 'Pending Candidate' status.
Complete the SH invite as the applicant by logging in as the client and clicking on the Waiting status. Have the client confirm they see 'Pending' status.
Complete the report from the Admin module, and have the client confirm they see 'Complete' status along with the report URL.
Guides & Documentation
UKG Pro Configuration Guide
Troubleshooting Common Errors: [Article HERE]
UKG Pro Data Centers:
