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Education Verification with National Student Clearinghouse

Evan Nelson avatar
Written by Evan Nelson
Updated over a year ago

What we'll review:

School Finder

School Research and Delay

Mass Resubmit Function

NSC with swifthire Mobile

NSC School Participation List

How To Opt Clients Out of NSC

Consent Form Contact

Test Data

National Student Clearinghouse Integration Overview

The National Student Clearinghouse API integration through deverus processes Education Verifications using a JSON based API. The requests made through this integration are near-instant and process every 5-10 minutes.

Important Note: The default researcher in the Education Verification researcher network cannot be set to NSC IM API. There must be a different default researcher set as the default for assignment of verifications not supported by NSC.

There is a charge per search to use the integration. Please put in a support ticket to deverus support to get more information. Additionally, individual school fees that may be applied (these fees will differ per school, some schools do not charge a fee at all ). These fees can be found on the NSCH website linked here: https://studentclearinghouse.org/colleges/degreeverify/degreeverify-schools/

School Finder

A new type ahead will populate the NSC database list of schools. If the school is listed, the type ahead feature will automatically route the search to the NSC database.

2019-03-21_11-33-21-1.gif

The degree type must be selected and is used to filter out things that the NSC cannot verify.

An example of this is a subject attended 2 schools, a community college, and an accredited university. At the community college, they received a GED. At the university, they received a bachelors.

The GED cannot be verified through the NSC and so it is assigned to the default researcher for the search type.

Below is a list of the degree types that are not supported by NSC:

  • Secondary

  • High School or equivalent

  • HND/HNC or equivalent

  • Vocational

  • Certification

  • Special Education

  • International

  • Other

When the school is selected from the list, this action triggers the NSC integration. The process will allow the applicant/user to choose whether or not the Education Verification is for an enrollment verification or graduation verification.

Enrollment vs. Graduation

2019-03-21_11-39-23.gif

*NOTE* If 'Enrollment Verification' is chosen, the researcher will not default to NSC. Enrollment verifications can be submit to NSC using the Mass Resubmit and NSC lookup tool. 'Graduation Verifications will default to NSC when the degree type is supported

School Research and Delay

NSC returns any information contained in the database. In the event that the information is not in their database, NSC will manually contact the school to verify degree and enrollment history.

When this occurs, the search change status to "Delay," and a client note will be added to the search stating "Submitted to School for Research."

This portion of the process usually takes around 48 hours, according to NSC. The note will only be displayed on the search. However, if you find that a search pending for 48+ hours has no notes or activity showing it reached NSC, it is recommended the search be resubmitted to NSC.

Once NSC has verified the information, the results will be returned through the integration, completing the search.

The school fee is only applied when the search completes if the information is verified.

The school fee is not applied if the information was not verified.

*NOTE* The subject either SSN OR DOB or both must be on the report for NSC to process. The search will be routed to the default researcher if SSN or DOB is not provided.

Mass Resubmit

Education Verifications can be resubmit to NSC from other researchers using the 'Mass Resubmit' Function. Using the search level 'resubmit' button will result in error "School ID is required."

To use the 'Mass Resubmit' function, navigate to your search queue using report finder and pull any searches that need to be resubmitted.

Then click Mass Resubmit:

The requests made through this integration are near-instant and process every 5-10 minutes.

The subject either SSN OR DOB or both must be on the report for NSC to process. The search will be routed to the default researcher if SSN or DOB is not provided.

Below is a list of the result responses you can expect from NSC:

Verified

Confirmed Degree

Confirmed Degree and Enrollment History

Research Confirmed - Attendance Only

Delay (once completed, will change to one of the above or below)

Submitted to School for Research

Not Verified

Unable to Confirm – No record found, need more information

Unable to Confirm – Student should contact educational institution directly for further information

Unable to Confirm - Consent Not Received

*NOTE* If NSC returns an "unable to verify" status, for any reason, the system will automatically resubmit the search to the default researcher and will remain in "delay" status.

SwiftHire Mobile and NSC

SwiftHire Mobile will automatically populate the NSC school drop down after the first 3 letters in a school are inputted. If a school is entered that is not on the list, the applicant will receive a "create" option for that school and the order will not route to NSC.

Participation List

The most recent Participation list can be viewed on NSC's website located here:

Opt-Out for Specific Clients

If you have clients who do not wish to receive results as verified by the NSC integration, you can opt them out using the toggle under the client's Additional Settings, as shown below:

Consent Forms

Fax consent to 703.318.4058

Test Data

School Name

Name

DOB

SSN

ADELPHI UNIVERSITY

John Smith

1960-01-08

Confirmed Degree

546341231

ADELPHI UNIVERSITY

John Smith

1960-01-08

Confirmed Degree and Enrollment History

546341232

ADELPHI UNIVERSITY

John Smith

1960-01-08

Research Confirmed Attendance Only

546341233

ADELPHI UNIVERSITY

John Smith

1960-01-08

Submitted to School for Research

546341234

ADELPHI UNIVERSITY

John Smith

1960-01-08

Unable to Confirm

546341235

ADELPHI UNIVERSITY

John Smith

1960-01-08

Unable to Confirm–

Student should contact educational institution directly for further information

546341236

ADELPHI UNIVERSITY

John Smith

1960-01-08

Unable to Confirm -

Consent Not Received

546341237

ADELPHI UNIVERSITY

John Smith

1960-01-08

Awaiting Faxed Consent

546341238

Error Codes

If a submission to NSC results in an error, the corresponding error code will show as a Researcher Note on the search. Below are some of the common error codes and their meaning.

00001

School ID not found.

00002

Valid Service Type is required.

00003

Service Type is invalid.

10010

Authentication failed. This user is not a valid web service participant. This user does not have privileges for given verification type.

10012

This user does not have the necessary privileges to conduct a search.

10020

SSN is required.

10021

SSN is invalid; SSN can only contain numbers; SSN cannot be 000000000; SSN must be a length of 9; SSN must be a length of 4 or 9.

10022

Person ID Issuing Authority is required.

10023

Person ID Issuing Authority is invalid (i.e., ssa.gov).

10030

Last Name is required.

10040

First Name is required.

10070

Birth Date is required.

10071

Birth Date is invalid.

10072

Birth Date is in the future.

10073

Birth Date is less than 10 years from current year.

10074

Year of Birth is before 1900.

10080

Customer ID is required.

10081

Customer User ID is required.

10082

Password is required.

10091

The Signed Consent Obtained data value is invalid (must be Y or N).

10100

Degree Year is invalid.

10120

School ID is required.

10121

School ID is invalid.

10122

School does not support the requested service.

10123

School Branch is invalid.

10124

School ID is invalid.

10130

Transaction ID is invalid.

10131

Order Number is invalid.

10132

Order Number or Transaction ID is required.

10133

Order Number or Transaction ID is invalid or older than 3 years.

10140

Test Flag is invalid.

10150

Client Contact Email is invalid.

10161

Include Enrollment History is invalid (must be Y or N).

10170

School Type is required.

10171

School Type is invalid.

20000

Length of First Name exceeds 30, Length of Last Name exceeds 30, Length of Middle Name exceeds 30, Length of Previous First Name exceeds 30, Length of Previous Last Name exceeds 30, Length of Previous Middle Name exceeds
30.

20030

Previous Last Name is required.

20040

Previous First Name is required.

20050

School name is required.

80010

General system error.

80020

Application exception.

80030

Error accessing database.

80040

URL must be invoked via the secure https protocol.

Reading Results

CD = Confirmed Degree

CA = Confirmed with Dates of Attendance

*NOTE* Searches previously submitted to NSC that have been pending for an extended period of time should not be resubmitted back to NSC. This can result in a system issue where the fee repeatedly attempts to apply to the search (with numerous notes on the search card). NSC searches more than 30 days old should be cancelled and reordered.

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