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Swifthire Global Link Trouble Shooting

Evan Nelson avatar
Written by Evan Nelson
Updated over a year ago

Problem

SwiftHire Global Link Is Not Working for a client.

Error: This request is no longer available. It has either been cancelled or fulfilled.

Solution

To use the global link at the client level, SwiftHire must be configured for each client.
Check that SwiftHire Global Links are turned on for the client by going to Clients -> View Client -> Select the Client -> SwiftHire Settings-> Edit Existing SwiftHire Settings for this Client -> Select Enable Package-based Global SwiftHire links.
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Problem

The client has default settings populating SwiftHire even if they have not activated these settings yet.

Solution

To fix the error and activate the global link the client must click Order Report -> SwiftHire order -> SwiftHire settings.

There is the area in which their user settings are configured. Update each section and then click the Update button at the bottom of the page. Performing these updates will activate their SwiftHire and the global links will work when completed.

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