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Managing SwiftHire Mobile Requests

Written by Sydney Harper

Once you've sent a SwiftHire Mobile invitation (see Ordering via SwiftHire Mobile), the SwiftHire Requests list is where you track it, follow up, or cancel it if needed.

Finding the list

Open the list one of three ways:

  1. Click the SwiftHire Mobile card on your Home dashboard

  2. Go to Reports → SwiftHire Requests

  3. Click SwiftHire Mobile in the Subjects sidebar if you're already browsing

If your account has branches and your user account has access to them, use View Options to choose whose requests the list shows: My Reports, All Users' Reports, All Branch Reports, or Select Branch Reports.

Reading the list

Each row shows the applicant's name, the package selected for their order, how many Days the request has been outstanding, and its Status:

  • Waiting — the applicant hasn't completed their submission yet

  • Ready — the applicant has submitted, and the request is awaiting your review before the order is placed (With Review)

Use the All / Ready / Waiting tabs to filter the list, and Sort by (Name or Days) to reorder it.

Taking action on multiple requests

Check individual boxes, or check Select All to select every request in the list, then use:

  • Send Reminder for Selected — sends the Reminder email to everyone selected

  • Cancel Selected — cancels every selected request

Cancel Selected asks you to confirm ("Cancel selected SwiftHire Mobile requests?") before it acts. Once confirmed, a "(#) requests cancelled" message appears in the bottom right.

Working with a single request

Each row has its own envelope and X icons for single-request actions:

  • The envelope opens a Reminder Notification Confirmation — it shows when the last reminder went out and the current delivery email, with the option to update the email before resending.

  • The X cancels that one request.

Completing a request for the applicant

If the applicant is with you in person — for example, at a front desk or during onboarding — click directly on a Waiting status to open that applicant's own SwiftHire link. This takes you into the same SwiftHire process the applicant would complete on their own device — so you can walk them through it and submit with them present.

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